Help center

Our industrial 3D printing, CNC machining, sheet metal fabrication, and injection molding services provide parts made directly from the customer’s 3D CAD model, reducing the likelihood of errors. Proprietary software automates toolpath generation to decrease manufacturing times and reduce costs.

Due to the proprietary and competitive nature of projects we work on, we do not disclose a listing of our customers. However, we do regularly receive permission to share customer success stories.

We serve a variety of industries including medical device, automotive, lighting, aerospace, technology, consumer product, and electronics.

You can easily request a quote by contacting us directly through our website. Simply provide details about your project, including design specifications, materials, and quantities. Our team will get back to you with a detailed estimate and timeline.

Prototyping involves creating an early sample or model of a product to test and validate its design, functionality, and performance before mass production. It’s crucial because it helps identify design flaws, ensures feasibility, and saves time and cost in the long run. By testing a prototype, you can make necessary adjustments before finalizing the product for manufacturing.

The time required to create a prototype depends on its complexity and the materials involved. Simple prototypes may take only a few days, while more intricate designs or larger models might take a week or more. We work with you to set a realistic timeline for your project.

We offer a wide range of materials, including plastics (ABS, PMMA, PC, etc.), metals (aluminum, stainless steel, titanium), and specialized materials like carbon fiber composites and resin. The choice of material depends on the functionality and requirements of your prototype.

Yes, we specialize in creating prototypes for both simple and complex designs. Our advanced manufacturing technologies, including CNC machining and 3D printing, allow us to handle intricate geometries and detailed features, ensuring your design is faithfully represented.

Yes, we can make revisions to your prototype based on feedback or testing results. If there are any design changes or adjustments needed, we work with you to refine the prototype before finalizing it for production.

We offer both single prototypes and small-batch production services. Whether you need one prototype for testing or multiple units for limited production runs, we can accommodate your project’s scope.

We serve a wide range of industries, including automotive, aerospace, medical devices, and consumer electronics. Each sector has unique needs that we address with tailored prototyping solutions. Our expertise ensures high-quality results across all applications.

Everything we do at ProtoCraft is focused on providing the fastest and highest quality prototypes and production parts in the industry. This demands the latest technology, managed by tight process controls. Our industrial-grade 3D printing equipment is state-of-the-art and rigorously maintained to perform like new with every build. Orchestrating it all, our trained staff produces your parts according to carefully honed procedures.

While stereolithography (SL) is the oldest of all the 3D printing technologies, it remains the gold standard for overall accuracy, surface finish, and resolution. It uses an ultraviolet laser focused to a small point, drawing on the surface of a liquid thermoset resin. Where it draws, the liquid turns to solid. This is repeated in thin, two-dimensional cross-sections that are layered to form complex three-dimensional parts. Material properties are typically inferior to those of selective laser sintering (SLS), but the surface finish and detail are unmatched.

Selective laser sintering (SLS) uses a CO2 laser that draws onto a hot bed of thermoplastic powder. Where it draws, it lightly sinters the powder into a solid. After each layer, a roller lays a fresh layer of powder on top of the bed and the process repeats. Since SLS uses actual engineering thermoplastics, its 3D-printed parts exhibit greater toughness.

PolyJet builds multi-material prototypes with flexible features and complex parts with intricate geometries. A range of hardnesses (durometers) are available, which work well for components with elastomeric features like like gaskets, seals, and housings. PolyJet uses a jetting process where small droplets of liquid photopolymer are sprayed from multiple jets onto a build platform and cured layer by layer. After the build, support material is manually removed. Parts are then ready to be used without the need for post-curing.

Direct metal laser sintering (DMLS) uses a fiber laser system that draws onto a surface of atomized metal powder, welding the powder into a solid. After each layer, a recoater blade adds a fresh layer of powder and repeats the process until a final metal part is formed. DMLS can use most alloys, allowing parts to be functional hardware made out of the same material as production components. Since the components are built layer by layer, it is possible to design internal features and passages that could not be cast or otherwise machined.

The time it takes to 3D print a prototype depends on the complexity and size of the model. Simple parts may take only a few hours, while more complex designs or larger models could take several days. We provide accurate timelines based on your project’s requirements.

We utilize a variety of materials, including plastics, metals, and composites, depending on the project requirements. Each material offers unique properties suitable for different applications. Our team can help you select the best material for your prototype.

3D printing offers high precision, typically down to 0.1mm, depending on the material and the 3D printer used. Our machines are capable of printing with exceptional detail to meet your design requirements, whether you need functional prototypes or aesthetic models.

To get a quote, simply send us your design file and project details, including material preferences, size, quantity, and any special requirements. Our team will evaluate your project and provide you with a detailed estimate and timeline for delivery.

CNC machining (Computer Numerical Control machining) is a manufacturing process where pre-programmed computer software controls the movement of tools and machines to produce precise parts. It is used for cutting, drilling, milling, and shaping materials like metal, plastic, and composites with high accuracy.

CNC machining can handle a wide variety of materials, including:

Metals: Aluminum, stainless steel, titanium, brass, and more
Plastics: ABS, POM, PTFE, Nylon, and more
Composites: Carbon fiber, fiberglass, and other engineered composites Our CNC machines are versatile and can process nearly any material to create durable, high-quality parts.

CNC machining is widely used in several industries, including:

Automotive: Precision components for engines, transmission parts, and more.
Aerospace: Lightweight, high-strength parts for aircraft and spacecraft.
Medical: Surgical instruments, implants, and diagnostic equipment.
Consumer Electronics: Parts for phones, computers, and other electronic devices.
Industrial Equipment: Components for machinery, tools, and industrial applications.

CNC machining provides exceptional precision, typically achieving tolerances as tight as 0.01mm. Our advanced CNC machines ensure that every part is crafted with the highest level of accuracy, making them ideal for complex geometries and components that require tight tolerances.

The time it takes to machine a part depends on several factors, including the part’s complexity, material, and size. Simple parts may take only a few hours, while more intricate designs or larger parts could take several days. We work with you to set realistic timelines based on your project’s specific needs.

Yes, CNC machining is ideal for both prototypes and production runs. It offers cost-effective solutions for low- to medium-volume production without the need for expensive tooling or molds. Whether you’re developing a one-off prototype or need multiple parts for mass production, CNC machining can accommodate both.

Absolutely! One of the key advantages of CNC machining is its ability to produce parts with complex geometries, intricate details, and high precision. Our CNC machines can handle 3D shapes, fine details, internal cavities, and other challenging designs with ease.

Machined parts have the true properties of the material you select. Our process allows you to get parts machined from blocks of solid plastic and metal in the same time frame, if not faster, than 3D-printed parts.

At ProtoCraft, our commitment to customer satisfaction doesn’t end once your prototype is delivered. We provide comprehensive after-sales service to ensure that your experience with us is seamless and that your prototype meets all your expectations.

Product Support and Assistance
We are always available to provide guidance and support after your prototype is delivered. Whether you need help with assembly, testing, or adjustments, our team is here to assist you every step of the way.

Design Modifications and Revisions
If your prototype needs modifications after testing or feedback, we offer design revisions and adjustments. Our team works closely with you to ensure the prototype fully meets your requirements before moving to production.

Quality Assurance and Guarantees
We stand behind the quality of our work. If any issues arise with the functionality or quality of the prototype, we will address them promptly and effectively. Our goal is to provide high-quality, reliable prototypes that meet your expectations.

Technical Support
Our experienced engineers are available to provide technical support and troubleshooting if you encounter any challenges with your prototype. We ensure you have the resources and guidance you need to succeed.

Continuous Communication
We believe in keeping the lines of communication open. You can reach us for updates, feedback, or concerns throughout the entire lifecycle of your project. We are dedicated to providing a personalized and responsive service.

Maintenance and Upgrades
For prototypes that evolve over time or require adjustments, we offer maintenance services and upgrades to ensure the design stays current with your needs and technological advancements.

At ProtoCraft, we are fully committed to providing you with exceptional prototypes and outstanding service. We guarantee that our products will meet your highest expectations and perform as required. Our goal is to ensure your success at every stage of the project.

Quality Assurance
We guarantee that all prototypes are crafted with the highest standards of quality and precision. Every product undergoes strict testing and quality checks to ensure it meets your specifications and functional requirements.

Timely Delivery
We understand the importance of deadlines. We promise to deliver your prototypes on time, as agreed upon, without compromising on quality. If we encounter any delays, we will communicate promptly and work to resolve the issue.

Customer-Centric Support
Our commitment goes beyond delivery. We promise to provide exceptional after-sales support to address any concerns or modifications needed. Our team is always available to assist you and ensure your satisfaction with the final product.

Satisfaction Guarantee
If the prototype does not meet the agreed-upon standards or fails to perform as expected, we will take the necessary steps to correct the issue. This may include revising the prototype, offering additional support, or, if needed, providing a replacement.

Innovation and Improvement
We are committed to continuous improvement. As your needs evolve and technology advances, we promise to stay ahead of the curve by offering innovative solutions that help your business grow and thrive.

Bank Transfer (T/T)
Payment via bank transfer is our preferred method for international transactions. Please ensure that all bank fees are covered when making payments. Once the transfer is completed, kindly provide the transaction details for verification.

Credit/Debit Card
We accept payments via Visa, MasterCard, and American Express for both domestic and international orders. Payments are processed securely to ensure your privacy and safety.

PayPal
For smaller transactions or customers who prefer using PayPal, this is also an accepted method of payment. You can securely pay directly through your PayPal account or with a credit card via the PayPal system.

Letter of Credit (L/C)
For large-scale orders or long-term business relationships, we accept Letters of Credit as a secure method of payment. This is especially suitable for international clients who prefer this form of payment.

Installment Payments
For larger projects or custom orders, we offer installment payment plans. Payments can be split into two or more installments based on mutual agreement.

 

Standard Shipping (Domestic & International)
We offer standard shipping for both domestic and international orders. Delivery times vary based on the destination, but we always strive to deliver your products as quickly as possible. Tracking information will be provided once the shipment is dispatched.

Express Shipping (Domestic & International)
For faster delivery, we provide express shipping options. This is ideal for urgent projects or time-sensitive deliveries. Expedited shipping costs may vary based on the weight, size, and destination of your order.

Freight Shipping (Large Orders)
For bulk orders or heavy components, we use freight shipping services. This includes sea freight, air freight, or road freight, depending on the size of your order and delivery time requirements. Shipping costs for freight are determined based on the volume and destination.

Courier Services
For smaller or high-priority shipments, we partner with top courier services like DHL, FedEx, and UPS. These services offer fast, reliable delivery with detailed tracking information.

Domestic Orders: Shipping costs are based on the size and weight of the items, as well as the delivery location.

International Orders: Shipping fees for international orders will be calculated based on the destination country, size, and weight of the order. All international customers are responsible for customs duties, taxes, and any other import charges applicable in their country.

Domestic Shipments: Typically, delivery takes 3-7 business days depending on the location.

International Shipments: International deliveries usually take 7-14 business days, though this may vary depending on the shipping method and destination.

Orders are typically processed within 1-2 business days after confirmation.

For custom or large orders, please allow additional time for processing and production.
Once shipped, you will receive a tracking number via email so you can track your shipment.